Thank you for visiting and shopping at StrongHome. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 3-4 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Due to the recent events in the world, our shipping times are currently slower than usual. Your order's shipping time can range from 20-60 business days, depending on the day your order is placed, what product is ordered, and where you are located. Thank you for understanding.
Shipping charges for your order will be calculated and displayed at checkout.
China Post Registered Air Mail
Estimated delivery time
20-40 business days
Worldwide Free Shipping
Delivery delays can occasionally occur.
StrongHomeships to addresses worldwide.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
StrongHome is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
StrongHome is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship outside the U.S.
OurReturn & Refund Policyprovides detailed information about options and procedures for returning your order.